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• All guests are required to provide a valid credit card number to reserve all appointments.

• In the event you need to cancel an appointment, we respectfully request that you do so 24 hours prior to your scheduled reservations. Hair  & Lash Extensions, Retexturing Services, & group reservations~  require 72 hours notice. Appointments canceled or rescheduled , less than the timeframes listed will be charged 100% of the cost of the services scheduled. 

• When reserving appointments for two or more guests, we require full payment, at time of scheduling.

• Should you arrive late to your appointment, your service will be modified to maximize your remaining service time without compromising the next appointment.

• Please call our Front Desk Team directly to book Highlights, Retexturizing services, Lash Extensions, or Hair Extensions.

 

We appreciate your respect of our cancellation and late policies.

• For salon appointments we ask that you arrive 5 minutes prior to your reserved time.

• For spa appointments we ask that you arrive 15 minutes prior to your reserved time.

• Your stylist will determine the length of time it takes to perform your hair service.

• We encourage all new clients to schedule with our front desk team to ensure you are booked for the perfect service at the ideal time.

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To ensure accuracy of processing, we respectfully request that all gift cards must be presented at time of check out.